2020-05-12 12:42:04 +00:00
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---
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2022-05-21 01:41:44 +00:00
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name: Problem upgrading the firmware or booting
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about: If you are having firmware upgrade or booting problems
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title: ''
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labels: 'firmware'
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2020-05-12 12:42:04 +00:00
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assignees: ''
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---
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2022-05-21 01:41:44 +00:00
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----
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Before creating this issue, **do the following**:
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* Read the Wiki on booting: https://github.com/eried/portapack-mayhem/wiki/Won't-boot
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2020-07-15 07:42:11 +00:00
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* Read: https://github.com/eried/portapack-havoc/wiki/Update-firmware
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* Watch carefully: https://www.youtube.com/watch?v=_zx4ZvurgOs
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* (if you are not in Windows) also check: https://www.youtube.com/watch?v=kjFB58Y1TAo
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2020-05-12 12:42:04 +00:00
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2022-05-21 01:41:44 +00:00
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----
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**Describe the issue**
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A clear and concise description of what the issue you are facing is.
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**To Reproduce**
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Steps to reproduce the behavior:
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1. Go to '...'
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2. Tap on '....'
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**My Hardware**
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2022-05-21 08:12:52 +00:00
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Please specify what PortaPack hardware version you are using.
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You can find the list of versions here: https://github.com/eried/portapack-mayhem/wiki/PortaPack-Versions
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2022-05-21 01:41:44 +00:00
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**Affected versions**
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2022-05-21 08:11:36 +00:00
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Please tell us what version you are running.
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2023-03-24 11:50:54 +00:00
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If your device is still functional, try the latest nightly release before submitting this.
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2022-05-21 08:11:36 +00:00
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You can find the latest nightly version here https://github.com/eried/portapack-mayhem/releases
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2022-05-21 01:41:44 +00:00
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2020-05-12 12:42:04 +00:00
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**Were you able to update the firmware before?**
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2020-07-15 07:42:11 +00:00
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Things might be confusing the first time, please check the video available on the link above.
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2020-05-12 12:42:04 +00:00
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**Can you try the upgrade with a different PC/Portapack/HackRF?**
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If is possible, swap hardware and try again. Also, try different USB cables, even if the one you are using works fine for other purposes.
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**Additional**
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2022-05-21 01:41:44 +00:00
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If the issue is difficult to explain, additionally to the text please include images and videos.
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