diff --git a/.github/ISSUE_TEMPLATE/04_hardware_related.yml b/.github/ISSUE_TEMPLATE/04_hardware_related.yml index cfdcd988f..665726cec 100644 --- a/.github/ISSUE_TEMPLATE/04_hardware_related.yml +++ b/.github/ISSUE_TEMPLATE/04_hardware_related.yml @@ -7,8 +7,11 @@ body: attributes: value: | Thank you for taking the time to fill out an issue. + We would like to inform you that we can't provide much help regarding hardware/QC/QA/selling issues because we are not controlling various vendors/manufacturers, and also we are not profiting from you buying your device. + You are still welcome to ask, but please be aware that for this kind of issue, ask the seller would be the best option. + If you are a seller/vendor and your customer has directed you to this page as a reference/evidence of a "broken device" or similar issue, please be aware that we are not providing any "official guarantee of a faulty device." We are only offering suggestions based on what the submitter has stated. We do not guarantee that the device is broken or anything else. - type: textarea id: description