issue template fine tune (#2579)

.github/ISSUE_TEMPLATE/01_bug_report.yml

@@ -8,6 +8,12 @@ body:
     value: |
       Thank you for taking the time to fill out an issue, this template is meant for any issues related to the Mayhem firmware.
       Please try the latest nightly release before submitting this. You can find the latest nightly version here: https://github.com/portapack-mayhem/mayhem-firmware/releases
+      > [!NOTE]  
+      For hardware related issue, please open as a hardware issue instead.
+      For feature requests, please open as a feature request instead.
+      If you have questions, please join our Discord server to ask.
+      For your information, they are options you can choose when you open an issue.
+      Unrelated issues will be closed without notice.
 - type: textarea
   id: description
   attributes:

.github/ISSUE_TEMPLATE/04_hardware_related.yml

@@ -0,0 +1,40 @@
+name: Hardware / QC / QA / selling
+description: Issues that related with hardware, quality control, quality assurance, selling, etc.
+labels:
+  - question
+body:
+- type: markdown
+  attributes:
+    value: |
+      Thank you for taking the time to fill out an issue. 
+
+      We would like to inform you that we can't provide much help regarding hardware/QC/QA/selling issues because we are not controlling various vendors/manufacturers, and also we are not profiting from you buying your device.
+  
+      You are still welcome to ask, but please be aware that for this kind of issue, ask the seller would be the best option.
+
+      > [!IMPORTANT]  
+      If you are a seller/vendor and your customer has directed you to this page as a reference/evidence of a "broken device" or similar issue, please be aware that we are not providing any "official guarantee of a faulty device." We are only offering suggestions based on what the submitter has stated. We do not guarantee that the device is broken or anything else.
+- type: textarea
+  id: description
+  attributes:
+    label: Describe the problem
+    description: "A clear and concise description of what the problem is."
+  validations:
+    required: true
+- type: textarea
+  id: hardware-info
+  attributes: 
+    label: Hardware information
+    description: "Please provide the hardware information here."
+    placeholder: |
+      1. HackrfRF revision
+      2. Portapack revision
+      3. (if it's audio/mic/display/touchscreen/buttons related) audio chip/ CPLD/ screen info...
+      4. (if hardware is visually damaged) please provide a photo
+  validations:
+    required: true
+- type: textarea
+  id: anything-else
+  attributes:
+    label: Anything else?
+    description: Let us know if you have anything else to share.