From f21e26eaa32f6d3c4686685eb908ed1bf407307c Mon Sep 17 00:00:00 2001 From: Erwin Ried <1091420+eried@users.noreply.github.com> Date: Wed, 15 Jul 2020 09:42:11 +0200 Subject: [PATCH] Update problem-upgrading-the-firmware.md --- .github/ISSUE_TEMPLATE/problem-upgrading-the-firmware.md | 7 +++++-- 1 file changed, 5 insertions(+), 2 deletions(-) diff --git a/.github/ISSUE_TEMPLATE/problem-upgrading-the-firmware.md b/.github/ISSUE_TEMPLATE/problem-upgrading-the-firmware.md index 24caffe64..e38451848 100644 --- a/.github/ISSUE_TEMPLATE/problem-upgrading-the-firmware.md +++ b/.github/ISSUE_TEMPLATE/problem-upgrading-the-firmware.md @@ -8,10 +8,13 @@ assignees: '' --- **What is happening?** -Describe here why you are unable to upgrade the firmware. Before describing your problems, please read: https://github.com/eried/portapack-havoc/wiki/Update-firmware. +Describe here why you are unable to upgrade the firmware. Before describing your problems, **do the following**: +* Read: https://github.com/eried/portapack-havoc/wiki/Update-firmware +* Watch carefully: https://www.youtube.com/watch?v=_zx4ZvurgOs +* (if you are not in Windows) also check: https://www.youtube.com/watch?v=kjFB58Y1TAo **Were you able to update the firmware before?** -Things might be confusing the first time, please check the video available on the link above if this is your first time. +Things might be confusing the first time, please check the video available on the link above. **Can you try the upgrade with a different PC/Portapack/HackRF?** If is possible, swap hardware and try again. Also, try different USB cables, even if the one you are using works fine for other purposes.