Updated Troubleshooting (markdown)

Totoo 2024-10-06 14:48:56 +02:00
parent 525522a259
commit f0ec66c447

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| Does not boot / white screen / black screen | Check [Won't boot](Won't-boot) and [Config Menu](Config-Menu). |
|Only turn on once after flashing|Flashing with DFU only make the firmware go to RAM. You need to flash to the SPI flash once again(with regular flash methods)|
| Crash / Guru Meditation. | Try [Full reset](Completely-reset). If still does not work, try [Updating the Xilinx CPLD on hackrf board](Updating-the-Xilinx-CPLD-on-hackrf-board). If nothing works, [report an issue on GitHub](https://github.com/portapack-mayhem/mayhem-firmware/issues/new/choose). |
| Freeze when launch specific app (but no crash or Guru Meditation) | It's mostly from power part. Try:<br />-Full charge<br />-Change battery<br />-Plug into a reliable power source<br />-Change battery<br />-Change at least 5 cables|
| Freeze when launch specific app (but no crash or Guru Meditation) | It's mostly from power part. Try:<br />-Full charge<br />-Change battery<br />-Plug into a reliable power source<br />-Change battery<br />-Change at least 5 cables<br />-Remove addon board if plugged in|
| No splash screen / No time & date / Touchscreen does not work / Status bar icon disappeared / Backlight timeout abnormal / Encoder dial abnormal | Check [settings](https://github.com/portapack-mayhem/mayhem-firmware/wiki/Settings). |
| It says xxx missing / can't find xxx / xxx read error / xxx is outdated / xxx empty or you can't see xxx. | Make sure sdcard contents matches your [firmware version](https://github.com/portapack-mayhem/mayhem-firmware/releases). |
| Apps are missing or greyed out after upgrading. | Make sure [sdcard contents](https://github.com/portapack-mayhem/mayhem-firmware/wiki/Update-firmware#microsd-card-files) matches your [firmware version](https://github.com/portapack-mayhem/mayhem-firmware/releases), particularly the external APPS folder, and make sure you [correctly put the sdcard contents](https://github.com/portapack-mayhem/mayhem-firmware/wiki/Update-firmware#microsd-card-files). |