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github: update bug-report issue template
Tweaked wording slightly to ask for information about managed devices; explain why we need a bug report identifier. Also updated a link to the bug report KB. Signed-off-by: Andrea Gottardo <andrea@tailscale.com>
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.github/ISSUE_TEMPLATE/bug_report.yml
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@ -1,5 +1,5 @@
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name: Bug report
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name: Bug report
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description: File a bug report. If you need help, contact support instead
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description: File a bug report. If you need help, contact support at https://tailscale.com/support instead.
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labels: [needs-triage, bug]
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labels: [needs-triage, bug]
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body:
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body:
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- type: markdown
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- type: markdown
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@ -39,6 +39,7 @@ body:
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- macOS
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- macOS
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- Windows
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- Windows
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- iOS
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- iOS
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- tvOS
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- Android
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- Android
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- Synology
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- Synology
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- Other
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- Other
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@ -57,21 +58,21 @@ body:
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attributes:
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attributes:
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label: Tailscale version
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label: Tailscale version
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description: What Tailscale version are you using?
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description: What Tailscale version are you using?
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placeholder: e.g., 1.14.4
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placeholder: e.g., 1.68.1
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validations:
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validations:
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required: false
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required: false
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- type: textarea
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- type: textarea
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id: other-software
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id: other-software
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attributes:
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attributes:
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label: Other software
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label: Other software
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description: What [other software](https://github.com/tailscale/tailscale/wiki/OtherSoftwareInterop) (networking, security, etc) are you running?
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description: What [other software](https://github.com/tailscale/tailscale/wiki/OtherSoftwareInterop) (networking, security, etc) are you running? Are you using a work device managed by your employer?
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validations:
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validations:
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required: false
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required: false
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- type: input
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- type: input
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id: bug-report
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id: bug-report
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attributes:
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attributes:
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label: Bug report
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label: Bug report
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description: Please run [`tailscale bugreport`](https://tailscale.com/kb/1080/cli/?q=Cli#bugreport) and share the bug identifier. The identifier is a random string which allows Tailscale support to locate your account and gives a point to focus on when looking for errors.
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description: [Generate a bug report identifier](https://tailscale.com/kb/1227/bug-report) and attach it here. The identifier is a random string which allows Tailscale support to locate your account, and gives us a point in time to focus on when looking for errors. If you do not share a bug report identifier, the Tailscale team won't be able to investigate your issue.
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placeholder: e.g., BUG-1b7641a16971a9cd75822c0ed8043fee70ae88cf05c52981dc220eb96a5c49a8-20210427151443Z-fbcd4fd3a4b7ad94
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placeholder: e.g., BUG-1b7641a16971a9cd75822c0ed8043fee70ae88cf05c52981dc220eb96a5c49a8-20210427151443Z-fbcd4fd3a4b7ad94
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validations:
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validations:
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required: false
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required: false
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