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github: update bug-report issue template

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Tweaked wording slightly to ask for information about managed devices; explain why we need a bug report identifier.

Also updated a link to the bug report KB.

Signed-off-by: Andrea Gottardo <andrea@tailscale.com>
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Andrea Gottardo 2024-06-21 15:29:25 -07:00 committed by GitHub
parent d7a4f9d31c
commit b26385be1e
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9
.github/ISSUE_TEMPLATE/bug_report.yml vendored
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@ -1,5 +1,5 @@
name: Bug report
description: File a bug report. If you need help, contact support instead
description: File a bug report. If you need help, contact support at https://tailscale.com/support instead.
labels: [needs-triage, bug]
body:
- type: markdown
@ -39,6 +39,7 @@ body:
- macOS
- Windows
- iOS
- tvOS
- Android
- Synology
- Other
@ -57,21 +58,21 @@ body:
attributes:
label: Tailscale version
description: What Tailscale version are you using?
placeholder: e.g., 1.14.4
placeholder: e.g., 1.68.1
validations:
required: false
- type: textarea
id: other-software
attributes:
label: Other software
description: What [other software](https://github.com/tailscale/tailscale/wiki/OtherSoftwareInterop) (networking, security, etc) are you running?
description: What [other software](https://github.com/tailscale/tailscale/wiki/OtherSoftwareInterop) (networking, security, etc) are you running? Are you using a work device managed by your employer?
validations:
required: false
- type: input
id: bug-report
attributes:
label: Bug report
description: Please run [`tailscale bugreport`](https://tailscale.com/kb/1080/cli/?q=Cli#bugreport) and share the bug identifier. The identifier is a random string which allows Tailscale support to locate your account and gives a point to focus on when looking for errors.
description: [Generate a bug report identifier](https://tailscale.com/kb/1227/bug-report) and attach it here. The identifier is a random string which allows Tailscale support to locate your account, and gives us a point in time to focus on when looking for errors. If you do not share a bug report identifier, the Tailscale team won't be able to investigate your issue.
placeholder: e.g., BUG-1b7641a16971a9cd75822c0ed8043fee70ae88cf05c52981dc220eb96a5c49a8-20210427151443Z-fbcd4fd3a4b7ad94
validations:
required: false