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docs(legal): add backup (#6064)

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docs/docs/legal/cloud-service-description.md
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@ -2,7 +2,6 @@
title: Cloud Service title: Cloud Service
custom_edit_url: null custom_edit_url: null
--- ---
## Introduction
This annex of the [Framework Agreement](terms-of-service) describes the service levels offered by us for our Services. This annex of the [Framework Agreement](terms-of-service) describes the service levels offered by us for our Services.
@ -28,4 +27,13 @@ The following regions will be available when using our cloud service. This list
- **Switzerland**: Exclusively on Swiss region - **Switzerland**: Exclusively on Swiss region
- **GDPR safe countries**: Exclusively [Adequate Countries](https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en) as recognized by the European Commission under the GDPR - **GDPR safe countries**: Exclusively [Adequate Countries](https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en) as recognized by the European Commission under the GDPR
Last revised: June 14, 2022 ## Backup
Our backup strategy executes daily full backups and differential backups on much higher frequency.
In a disaster recovery scenario, our goal is to guarantee a recovery point objective (RPO) of 1h, and a higher but similar recovery time objective (RTO).
Under normal operations, RPO and RTO goals are below 1 minute.
If you you have different requirements we provide you with a flexible approach to backup, restore, and transfer data (f.e. to a self-hosted setup) through our APIs.
Please consult the [migration guides](../guides/migrate/introduction.md) for more information.
Last revised: June 21, 2023