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docs(legal): remove billing page to redirect to the HubSpot KBA URL (#10488)
Removed the billing md document and updated the links to the HubSpot KBA -> https://help.zitadel.com/pricing-and-billing-of-zitadel-services Co-authored-by: Maximilian <mpa@zitadel.com>
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@@ -31,7 +31,6 @@ You agree that we may delete any data on our systems or networks, if CAOS believ
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You agree to adhere to the following fair use limits:
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- [Actions minutes](../service-description/billing.md#action-minutes): A monthly limit of 1'000 Action minutes per instance
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- Usage limits that were agreed by both parties in advance for the duration of the term
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## Violations of this policy
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@@ -1,82 +0,0 @@
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---
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title: Pricing and billing of ZITADEL services
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sidebar_label: Billing
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custom_edit_url: null
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---
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Last updated on November 15, 2023
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This annex of the [Framework Agreement](../terms-of-service) describes the pricing and billing of our Services.
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## Pricing
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You can find pricing information on our [website](https://zitadel.com/pricing).
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### Enterprise pricing
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Customer and ZITADEL may agree on an individual per-customer pricing via an Enterprise Agreement.
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## Billing Metrics
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### Monthly amount
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Monthly amount means the available usage per measure for one billing period.
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The amount is reset to zero with the start of a new billing period.
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### Daily active user (DAU)
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Daily Active Users (DAU) are counted as users who authenticate or refresh their token during the given day.
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To calculate the monthly amount we take the sum of DAU over a given month.
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Included are users that either login with local accounts or users that login with an external identity provider.
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Service users that authenticate or access the management API are counted against Daily Active Users.
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### Active external identity providers
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To calculate the monthly amount we take the sum of activated external identity providers over all instances on each day and calculate the average over a given month, rounded up to the next integer.
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Excluded are configured identity providers that are not activated.
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### Action minutes
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Action minutes mean execution time, rounded up to 1 second, of custom code execution via a customer defined Action.
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### Management API requests
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Management API requests means any request to the following API endpoints requiring a valid authorization header.
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Excluded are requests with a server error, public endpoints, health endpoints, and endpoints to load UI assets.
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Management endpoints:
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- /zitadel.*
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- /v2alpha*
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- /v2beta*
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- /v2*
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- /admin*
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- /management*
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- /system*
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### Admin users
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Admin users means users within the customer portal that can manage a customer's account including billing, instances, analytics and additional services.
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### Audit trail history (events)
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Audit trail history (events) means past events that can be retrieved via API or GUI.
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Typically all changes to any object in within ZITADEL are saved as events and can be used for audit trail and analytics purposes.
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The number of past events that can be retrieved may be limited by your subscription.
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### Access and runtime logs (logs)
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Access and runtime logs (logs) means logs that are available about your instance.
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Logs may contain information about success or failure reasons for API requests and Action executions, output from Actions, rate limit violations, and system health.
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You might be able to retrieve logs only for a limited period of time based on your subscription.
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### Custom domains
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Custom domains mean domains that you can configure to reach your ZITADEL instance.
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By default ZITADEL creates a custom domain for you when creating new instances.
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Besides the included amount each additional custom domain is charged.
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## Payment cycle
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If not agreed otherwise, the payment frequency is monthly.
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Your invoice will contain both pre-paid items for the current billing period and usage-based charges from the last billing period.
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@@ -17,7 +17,7 @@ This annex of the [Framework Agreement](../terms-of-service) describes the servi
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You will benefit from the same software as the open-source project, but we take care of the hosting, maintenance, backup, scaling, and operational security. The cloud service is managed and maintained by the team that also develops the software.
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When creating a new instance, you are able to choose a [data location](#data-location).
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We follow a single-provider strategy by minimizing the involved [sub-processors](../subprocessors.md) to increase security, compliance, and performance of our services. [Billing](./billing.md) is based on effective usage of our services.
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We follow a single-provider strategy by minimizing the involved [sub-processors](../subprocessors.md) to increase security, compliance, and performance of our services. [Billing](https://help.zitadel.com/pricing-and-billing-of-zitadel-services) is based on effective usage of our services.
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### Enterprise license / self-hosted
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@@ -1180,6 +1180,11 @@ module.exports = {
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type: "autogenerated",
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dirName: "legal/service-description",
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},
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{
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type: "link",
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label: "Billing",
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href: "https://help.zitadel.com/pricing-and-billing-of-zitadel-services"
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}
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],
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},
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{
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