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docs: add instance not found troubleshoot to self-hosting (#6136)
* docs: add instance not found troubleshoot to self-hosting * docs: add instance not found troubleshoot to self-hosting * docs: fix links * docs: remove instance not found from support troubleshoot * docs: add instance not found note on all deploy guides
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@ -8,6 +8,8 @@ import DockerComposeSaSource from '!!raw-loader!./docker-compose-sa.yaml'
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import Disclaimer from './_disclaimer.mdx'
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import Disclaimer from './_disclaimer.mdx'
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import DefaultUser from './_defaultuser.mdx'
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import DefaultUser from './_defaultuser.mdx'
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import Next from './_next.mdx'
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import Next from './_next.mdx'
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import NoteInstanceNotFound from './troubleshooting/_note_instance_not_found.mdx';
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The setup is tested against Docker version 20.10.17 and Docker Compose version v2.2.3
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The setup is tested against Docker version 20.10.17 and Docker Compose version v2.2.3
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@ -29,6 +31,8 @@ docker compose up --detach
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<DefaultUser components={props.components} />
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<DefaultUser components={props.components} />
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<NoteInstanceNotFound/>
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## VideoGuide
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## VideoGuide
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<iframe width="100%" height="315" src="https://www.youtube.com/embed/-02FaoN9Fko" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
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<iframe width="100%" height="315" src="https://www.youtube.com/embed/-02FaoN9Fko" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
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@ -5,6 +5,8 @@ title: Knative
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import Disclaimer from './_disclaimer.mdx'
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import Disclaimer from './_disclaimer.mdx'
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import DefaultUser from './_defaultuser.mdx'
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import DefaultUser from './_defaultuser.mdx'
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import Next from './_next.mdx'
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import Next from './_next.mdx'
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import NoteInstanceNotFound from './troubleshooting/_note_instance_not_found.mdx';
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## Install Knative
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## Install Knative
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@ -59,6 +61,8 @@ If you didn't configure something else, this is the default IAM admin users logi
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* username: zitadel-admin@<span></span>zitadel.zitadel.default.127.0.0.1.sslip.io
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* username: zitadel-admin@<span></span>zitadel.zitadel.default.127.0.0.1.sslip.io
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* password: Password1!
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* password: Password1!
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<NoteInstanceNotFound/>
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## VideoGuide
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## VideoGuide
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<iframe width="100%" height="315" src="https://www.youtube.com/embed/m3TXmz3cK7E" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
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<iframe width="100%" height="315" src="https://www.youtube.com/embed/m3TXmz3cK7E" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
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<Next components={props.components} />
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<Next components={props.components} />
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@ -5,6 +5,8 @@ title: Kubernetes
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import Disclaimer from './_disclaimer.mdx'
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import Disclaimer from './_disclaimer.mdx'
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import DefaultUser from './_defaultuser.mdx'
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import DefaultUser from './_defaultuser.mdx'
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import Next from './_next.mdx'
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import Next from './_next.mdx'
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import NoteInstanceNotFound from './troubleshooting/_note_instance_not_found.mdx';
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Installation and configuration details are described in the [open source ZITADEL charts repo](https://github.com/zitadel/zitadel-charts).
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Installation and configuration details are described in the [open source ZITADEL charts repo](https://github.com/zitadel/zitadel-charts).
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By default, the chart installs a secure and highly available ZITADEL instance.
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By default, the chart installs a secure and highly available ZITADEL instance.
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@ -46,6 +48,8 @@ kubectl port-forward svc/my-zitadel 8080
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<DefaultUser components={props.components} />
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<DefaultUser components={props.components} />
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<NoteInstanceNotFound/>
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## Setup ZITADEL and a Service Account Admin
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## Setup ZITADEL and a Service Account Admin
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With this setup, you don't create a human user that has the IAM_OWNER role.
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With this setup, you don't create a human user that has the IAM_OWNER role.
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@ -5,6 +5,8 @@ title: Linux
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import Disclaimer from './_disclaimer.mdx'
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import Disclaimer from './_disclaimer.mdx'
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import DefaultUser from './_defaultuser.mdx'
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import DefaultUser from './_defaultuser.mdx'
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import Next from './_next.mdx'
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import Next from './_next.mdx'
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import NoteInstanceNotFound from './troubleshooting/_note_instance_not_found.mdx';
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## Install CockroachDB
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## Install CockroachDB
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@ -38,6 +40,8 @@ ZITADEL_EXTERNALSECURE=false zitadel start-from-init --masterkey "MasterkeyNeeds
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<DefaultUser components={props.components} />
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<DefaultUser components={props.components} />
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<NoteInstanceNotFound/>
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## VideoGuide
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## VideoGuide
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<iframe width="100%" height="315" src="https://www.youtube.com/embed/YVLua-q7dbs" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
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<iframe width="100%" height="315" src="https://www.youtube.com/embed/YVLua-q7dbs" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
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@ -54,3 +58,5 @@ This key can be used to provision resources with for example [Terraform](/docs/g
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<Next components={props.components} />
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<Next components={props.components} />
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<Disclaimer components={props.components} />
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<Disclaimer components={props.components} />
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@ -8,6 +8,7 @@ import ExampleTraefikSource from '!!raw-loader!./example-traefik.yaml'
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import ExampleZITADELConfigSource from '!!raw-loader!./example-zitadel-config.yaml'
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import ExampleZITADELConfigSource from '!!raw-loader!./example-zitadel-config.yaml'
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import ExampleZITADELSecretsSource from '!!raw-loader!./example-zitadel-secrets.yaml'
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import ExampleZITADELSecretsSource from '!!raw-loader!./example-zitadel-secrets.yaml'
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import ExampleZITADELInitStepsSource from '!!raw-loader!./example-zitadel-init-steps.yaml'
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import ExampleZITADELInitStepsSource from '!!raw-loader!./example-zitadel-init-steps.yaml'
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import NoteInstanceNotFound from '../troubleshooting/_note_instance_not_found.mdx';
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With this example configuration, you create a near production environment for ZITADEL with [Docker Compose](https://docs.docker.com/compose/).
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With this example configuration, you create a near production environment for ZITADEL with [Docker Compose](https://docs.docker.com/compose/).
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@ -71,6 +72,8 @@ This is the IAM admin users login according to your configuration in the [exampl
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Read more about [the login process](/guides/integrate/login-users).
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Read more about [the login process](/guides/integrate/login-users).
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<NoteInstanceNotFound/>
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## Troubleshooting
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## Troubleshooting
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You can connect to cockroach like this: `docker exec -it loadbalancing-example-my-cockroach-db-1 cockroach sql --host my-cockroach-db --certs-dir /cockroach/certs/`
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You can connect to cockroach like this: `docker exec -it loadbalancing-example-my-cockroach-db-1 cockroach sql --host my-cockroach-db --certs-dir /cockroach/certs/`
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@ -5,6 +5,7 @@ title: MacOS
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import Disclaimer from './_disclaimer.mdx'
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import Disclaimer from './_disclaimer.mdx'
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import DefaultUser from './_defaultuser.mdx'
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import DefaultUser from './_defaultuser.mdx'
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import Next from './_next.mdx'
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import Next from './_next.mdx'
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import NoteInstanceNotFound from './troubleshooting/_note_instance_not_found.mdx';
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## Install CockroachDB
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## Install CockroachDB
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@ -44,6 +45,7 @@ ZITADEL_EXTERNALSECURE=false zitadel start-from-init --masterkey "MasterkeyNeeds
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```
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```
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<DefaultUser components={props.components} />
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<DefaultUser components={props.components} />
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<NoteInstanceNotFound/>
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## VideoGuide
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## VideoGuide
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<iframe width="100%" height="315" src="https://www.youtube.com/embed/Ob-kBzmezeg" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
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<iframe width="100%" height="315" src="https://www.youtube.com/embed/Ob-kBzmezeg" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
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@ -0,0 +1,5 @@
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`ID=QUERY-n0wng Message=Instance not found`
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If you're self hosting with a custom domain, you need to instruct ZITADEL to use the `ExternalDomain`.
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You can find further instructions in our guide about [custom domains](https://zitadel.com/docs/self-hosting/manage/custom-domain).
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We also provide a guide on how to [configure](https://zitadel.com/docs/self-hosting/manage/configure) ZITADEL with variables from files or environment variables.
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@ -0,0 +1,5 @@
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:::note
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This guide is based on a local setup.
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If you encounter an error "Instance Not Found" please read the following section:
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[Instance not found](/docs/self-hosting/deploy/troubleshooting#instance-not-found)
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:::
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@ -0,0 +1,10 @@
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---
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title: Troubleshoot
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---
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import InstanceNotFound from '/docs/self-hosting/deploy/troubleshooting/_instance_not_found.mdx';
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## Instance not found
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<InstanceNotFound/>
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@ -29,14 +29,6 @@ To make sure, that your new settings will trigger, please restart your mobile ph
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Do you still face this issue? Please contact us, and we will help you find out what the problem is.
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Do you still face this issue? Please contact us, and we will help you find out what the problem is.
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## Instance not found
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`ID=QUERY-n0wng Message=Instance not found`
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If you're self hosting with a custom domain, you need to instruct ZITADEL to use the `ExternalDomain`.
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You can find further instructions in our guide about [custom domains](https://zitadel.com/docs/self-hosting/manage/custom-domain).
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We also provide a guide on how to [configure](https://zitadel.com/docs/self-hosting/manage/configure) ZITADEL with variables from files or environment variables.
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## Invalid audience
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## Invalid audience
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`invalid audience (APP-Zxfako)`
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`invalid audience (APP-Zxfako)`
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@ -574,7 +574,8 @@ module.exports = {
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"self-hosting/deploy/compose",
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"self-hosting/deploy/compose",
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"self-hosting/deploy/knative",
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"self-hosting/deploy/knative",
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"self-hosting/deploy/kubernetes",
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"self-hosting/deploy/kubernetes",
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"self-hosting/deploy/loadbalancing-example/loadbalancing-example"
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"self-hosting/deploy/loadbalancing-example/loadbalancing-example",
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"self-hosting/deploy/troubleshooting/troubleshooting"
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],
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],
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},
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},
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{
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{
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