* wip
* add in sidebar
* wip
* term
* payment
* lapsed service fee
* wip
* mainteance and support process
* small changes
* service credit
* failure credits
* support services update
* termination, next: trainings
* checkup
* update dates
* service review
* delete termination clause from support-services
* Revert "update dates"
This reverts commit d5592b1869f02fd942900e7eb70fd2b2f39c15ad.
* dates support tos and annex
* training & termination
* adds trainings to guides
* urgent escalation slo
* missing sentence in modification
* define unit
* remove termination period from term
* Apply suggestions from code review
Co-authored-by: Florian Forster <florian@caos.ch>
* from review
Co-authored-by: Maximilian Panne <maximilian.panne@gmail.com>
Co-authored-by: Florian Forster <florian@caos.ch>
