# Which Problems Are Solved
When searching for an existing external userID from an IdP response, the
comparison is case sensitive. This can lead to issues esp. when using
SAML, since the `NameID`'s value case could change. The existing user
would not be found and the login would try to create a new one, but fail
since the uniqueness check of IdP ID and external userID is not case
insensitive.
# How the Problems Are Solved
Search case insensitive for external useriDs.
# Additional Changes
None
# Additional Context
- closes#10457, #10387
- backport to v3.x