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# Which Problems Are Solved When authenticating with email or phone number in the login V1, users were not able to request a password reset and would be given a "User not found" error. This was due to a check of the loginname of the auth request, which in those cases would not match the user's stored loginname. # How the Problems Are Solved Switch to a check of the resolved userID in the auth request. (We still check the user again, since the ID might be a placeholder for an unknown user and we do not want to disclose any information by omitting a check and reduce the response time.) # Additional Changes None # Additional Context - reported through support - requires backport to v3.x