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docs: troubleshoot instance not found (#5378)

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docs/docs/manuals/troubleshooting.md
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@ -4,6 +4,11 @@ title: Troubleshoot
You will find some possible error messages here, what the problem is and what some possible solutions can be.
:::tip Didn't find an answer?
Join or [Chat](https://zitadel.com/chat) or open a [Discussion](https://github.com/zitadel/zitadel/discussions).
:::
## User Agent does not correspond
This error appeared for some users as soon as they were redirected to the login page of ZITADEL.
@ -26,3 +31,11 @@ To make sure, that your new settings will trigger, please restart your mobile ph
![Block all cookies](/img/manuals/errors/block-cookies.png)
Do you still face this issue? Please contact us, and we will help you find out what the problem is.
## Instance not found
`ID=QUERY-n0wng Message=Instance not found`
If you're in an self-hosting scenario with a custom domain, you need to instruct ZITADEL to use the `ExternalDomain`.
You can find more instruction in our guide about [custom domains](https://zitadel.com/docs/self-hosting/manage/custom-domain).
We also provide a guide on how to [configure](https://zitadel.com/docs/self-hosting/manage/configure) ZITADEL with variables from files or environment variables.