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docs: troubleshoot instance not found (#5378)

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docs/docs/manuals/troubleshooting.md
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@@ -4,6 +4,11 @@ title: Troubleshoot
You will find some possible error messages here, what the problem is and what some possible solutions can be. You will find some possible error messages here, what the problem is and what some possible solutions can be.
:::tip Didn't find an answer?
Join or [Chat](https://zitadel.com/chat) or open a [Discussion](https://github.com/zitadel/zitadel/discussions).
:::
## User Agent does not correspond ## User Agent does not correspond
This error appeared for some users as soon as they were redirected to the login page of ZITADEL. This error appeared for some users as soon as they were redirected to the login page of ZITADEL.
@@ -26,3 +31,11 @@ To make sure, that your new settings will trigger, please restart your mobile ph
![Block all cookies](/img/manuals/errors/block-cookies.png) ![Block all cookies](/img/manuals/errors/block-cookies.png)
Do you still face this issue? Please contact us, and we will help you find out what the problem is. Do you still face this issue? Please contact us, and we will help you find out what the problem is.
## Instance not found
`ID=QUERY-n0wng Message=Instance not found`
If you're in an self-hosting scenario with a custom domain, you need to instruct ZITADEL to use the `ExternalDomain`.
You can find more instruction in our guide about [custom domains](https://zitadel.com/docs/self-hosting/manage/custom-domain).
We also provide a guide on how to [configure](https://zitadel.com/docs/self-hosting/manage/configure) ZITADEL with variables from files or environment variables.