# Which Problems Are Solved
A customer noted that after upgrade to 2.53.0, users were no longer able
to reset their passwords through the login UI.
This was due to a accidental change in
https://github.com/zitadel/zitadel/pull/7969
# How the Problems Are Solved
The `preferred_login_name` is now correctly read from the database.
# Additional Changes
None.
# Additional Context
relates to #7969