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* docs: docs structure * docs: remove sdk from main nav * docs: fix broken links * docs: texts * docs: texts * docs: react example * docs: proposal restructure * remove manual, move troubleshooting * revmove duplicate item * identity providers * broken links and rel paths * examples wip * examples * navigation * support * solution scenarios * concepts * overview * Actions caution to info * suggestions from code review * remove start command again * proposed start command (with and without api) * wip startpage * startpage * broken link integrate * remove get started from nav * Apply suggestions from code review Co-authored-by: Elio Bischof <elio@zitadel.com> --------- Co-authored-by: Fabienne <fabienne.gerschwiler@gmail.com> Co-authored-by: Florian Forster <florian@zitadel.com> Co-authored-by: Elio Bischof <elio@zitadel.com>
955 B
955 B
| title |
|---|
| Recurring Trainings |
ZITADEL Support Refresher
In this session you can refresh knowledge about existing and gain experience with new features of ZITADEL to keep the quality of your support high. We recommend an half day training per support staff.
Audience: 1st / 2nd Level Support Staff, Solution Owner, QA Manager (optional)
Duration: 0.5 day / support staff
Topics covered:
- Walk-through new features
- Review of difficult support issues
- Review of customer feedback
- Q&A
ZITADEL Support Onboarding
In this hands-on training new support staff will get an overview of the system and learn how to configure and use ZITADEL to provide support for users.
Audience: 1st / 2nd Level Support Staff, Solution Owner, QA Manager (optional)
Duration: 0.5 days / support staff
Topics covered:
- Event types
- Accessing database
- Logs and Errors
- Validation of tokens
- Walk-through key features
- Q&A